Helping You in An Emergency

At Mechanics Direct we know how important your car is to you and we also understand that although they’re unfortunate, accidents and emergencies can happen at any given time. That is why each day our ASE certified mechanics set aside two-hours per day to assist any drivers in need of emergency services.

In the event of an emergency it’s important to stay calm. If you’re in the Lowell, MA area then these steps may be able to help you get your vehicle taken care of faster with the help of Mechanics Direct’s expert technicians:

What To Do If Your Car Breaks Down?

FOR TOWING: If we cannot answer your call immediately at 978-934-9395 then …CALL Three Brothers Towing at 978-490-0048 and tell them to Tow Your Car to Mechanics Direct

  • Or if you are a member of AAA it can be towed to our shop as well


  • Call us anytime day or night and leave a message with your name and daytime phone number where you can be reached.
  • Drop it off at Mechanics Direct, 1375 Middlesex Street, Lowell, MA 01851.
  • Before or After Shop Hours-Don’t Forget to use our Convenient Early/Late Drop Box Service.
  • Write down important contact information with daytime phone numbers on the envelope provided.
  • Then lock-up your vehicle, put your keys in the envelope and throw it through the slot in the garage door.
  • If your car is dropped off before or after hours then we will start working on your vehicle on the next business morning and call you as soon as possible with a report.

Please take a moment to print out Directions. (Get Directions)

Servicing Surrounding Areas for Decades

Located in Lowell, Mechanics Direct has helped drivers for over 22 to 23 years and welcome drivers from surrounding areas including:

Dear Valued Customers,
After conferring with State and local officials and based on the relatively small number of personal interactions involved in our daily operation we have decided to continue to function and will be open regular hours. We have taken aggressive measures to sanitize surfaces that are prone to human touch and will do so on a continuing basis. In addition we will make certain that as we interface with you at the counter, handle your keys, answer questions and clean your car and take payment we will maintain proper distance and sanitize the touch points in your car. We are committed to your safety and well being and will comply with any restrictions imposed by authorities.

We are here to support all of our clients as best we can for as long as we can. Don't hesitate to call the shop with questions.

Give us a call today to schedule an appointment.