• Mechanics Direct Working HoursMON – FRI: 8:00 AM – 5:00 PM
  • Mechanics Direct Location 1375 Middlesex St. Lowell, MA 01851

In auto repair TRANSPARENCY builds TRUST. That’s why we take our evaluation process very seriously here at Mechanics Direct. When you come to our shop you’re immediately going to notice that we do two things differently.

1: GET TO KNOW YOU

Everyone’s situation is unique so we’re going to talk with you to learn WHAT YOU VALUE. We’ll ask questions like, How long have you had this car? What do you do with it? Do you like it? How long do you usually keep your cars before replacing them? Do you depend on your car for your job? All of these questions help us develop a custom plan that fits your needs.

2: GET TO KNOW YOUR CAR

It’s our job as professionals to help you make informed decisions in regards to auto repair so we’re going to get to know your car. Our technicians know your cars systems like the back of their hand, they’ll use their experience to evaluate your vehicle from bumper to bumper, then we’ll text you a digital report that will have pictures of problem areas (you get to see what we see) and recommendations on what to do laid out in simple

RED (must address today), YELLOW (Address today if it fits your budget and plan for the car) and GREEN (No attention needed) format once you’ve checked it out call us and we’ll give you a professional consultation to come up with a plan!

SEE YOUR VEHICLE INSPECTION IN 3 EASY STEPS

DROP OFF YOUR VEHICLE

Schedule a time that is convenient for you and drop your vehicle off at Mechanics Direct. Need a ride to work or a loaner car? We have you covered, all you have to do is ask. We’ll ask you some quick questions at check in.

VIEW YOUR HEALTH CHECK REPORT

After we finish our evaluation you’ll get a text message with a link to your report, open it up and check it out! If you’re not that car savvy just focus on
RED (needs attention now)
YELLOW (needs attention soon) and
GREEN (doesn’t need attention).

APPROVE REPAIRS

Call us and we’ll give you a professional consultation, we’ll work together to come up with a plan that fits your needs. Once you approve repairs we’ll give you an estimated time of completion!