5

Mitchell & Matt are the best! It is the best place I have ever taken my cars to. They are always available to help out no matter what the problem is. They are very knowledgeable about my Subaru Outback, making suggestions when they find a problem that needs attention. Their prices and quality of work are outstanding. You are never a number when you walk in the door. You are part of their family and are treated as such! The shop is immaculate, warm in the winter & cool in the summer months. The kindness and respect is unbelievable. I would never go anywhere else. No matter where I live, they are my favorite car care spot!!!

5

Repairs from accident happened as planned minimizing tieing up my vehicle.

5

We recently took our 2012 CRV to Mechanic's Direct for the first time and had a great experience! Our CRV was having a heat issue and after taking it to the local dealership with unsatisfactory results, we found MD through a Google Search. MD conducted the tests needed to determine that this was, unfortunately, a heater core issue and the part would need to be replaced. The gentlemen at the front desk (Matt? I'm the worst with names.), made sure to inform me at each step what we can do next and the likeliness of it being a worst case scenario situation. To get to the HC involves removing almost every piece of the interior from the front seats forward (minus the seats themselves) and MD was able to to get the whole car apart, replace the part, and back together in a day! This was an extremely labor intensive job and putting everything back together took skill to ensure everything would work again. MD took the time to properly do the work and made sure that we would be satisfied with the final fix. Thank you!

5

Excellent jigh quality service. They do not cut corners. They do what is right. It is quality service that you do pay for, but you and your passengers lives are at stake to keep your car operating correctly and safe to drive!

5

Service is first rate. I needed some repairs quickly and they were able to squeeze me in. Two thumbs up!

5

Very clean shop and great service

5

Always the best service, given professionally and skillfully. Caught a dangerous tire issue at a normal oil change.

5

Loaner car was much appreciated during car repair work. Found and fixed engine light problem and addressed other issues ( leaking exhaust and clutch replacement). Would recommend these guys for Subaru repairs and maintenance.

5

Great accurate service at a reasonable cost.... The entire team; from the customer service staff, technical staff, and management are courteous, efficient, and have my best interests at heart. Great job !

5

Fantastic customer service!

If You Are Using A Screen Reader And Are Having Problems Using This Website, please call Mechanics Direct (978) 934-9395 For Assistance.